|
Reservations: A reservation made with the Property Manager will be held by credit card for 7 days to allow time for the receipt of the deposit in the form of cash, check or traveler's check in U.S. dollars.
Deposits: A 50% deposit, or the amount equal to the minimum stay, in the form of cash, check or traveler's check in U.S. dollars, must be received by Anchorage on the Cove within one week of making the reservation. The balance is due upon arrival.
Cancellations and refunds: Please note that your deposit, minus a $15 Rebooking Fee for each accommodation per week, is refundable only if notice of cancellation is received at least 30 days prior to arrival date. ("Notice" is defined as conversation with our manager; voice message is not sufficient.) A check will be mailed to you within 14 business days of receipt of notification. Should a problem arise with your check, a charge will be made to the payer's credit card.
If less than the 30-day required notice is given, we will do our utmost to re-rent the space you reserved, and we will rebate all of the funds less our actual loss of revenue and the Rebooking Fee. If we cannot rent the space you reserved, no refund will be forthcoming, and in addition there will be a $15 Rebooking Fee. If we can rent the accommodations, a refund will be made by check and will be mailed within 14 business days after the rebooking is confirmed less a $15 Rebooking Fee.
No refund will be given after check-in for any reason.
Rebooking fee: The Rebooking Fee is based on how many accommodations were reserved and the total number of days or weeks for which the reservation was confirmed. The amount of the Rebooking Fee will be deducted from any deposits or funds used to secure the reservation. Reservations are not final until funds have cleared.
Insufficient funds fee/Stop-payment fee: Insufficient funds will void any reservation. The fee for insufficient funds or a stop-payment is $35.00
Minimum stay: Two nights in the off-season; one week in-season.
Check-in and check-out: Check-out time is 10 a.m.; check-in is from 3-6 p.m. For any other check-in time, special arrangements may be made at the discretion of the Property Manager, in no case later than 9 p.m.
Pets: Sorry, no pets.
Smoking: Smoking is allowed only outdoors. All living quarters are non-smoking.
Lost Key: There will be a $10.00 charge for each lost key.
You Deserve Pleasant Surroundings Policy:
Occupancy may not exceed the registered guests. Dishes etc. must be washed and replaced in their cabinets. We inspect each accommodation on departure to ensure that it is left shipshape, tidy, "broom clean," in good repair and in a reasonable state for our next guests. After all, this is your vacation!
|