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A 50% deposit, or the amount equal to the minimum stay, in the form of cash, check or traveler's check in U.S. dollars, must be received by Anchorage on the Cove within one week of making the reservation. The balance is due upon arrival. Please note: Your deposit, minus a $15 rebooking fee for each accommodation per week, is refundable only if notice of cancellation is received at least 30 days prior to arrival date. ("Notice" is defined as conversation with our manager; voice message is not sufficient.) If payment was made by cash, check or traveler's check, a check will be mailed to you within 14 days of receipt of notification. Should a problem arise with your check, a charge will be made to the payer's credit card. If less than the 30-day required notice is given, we will do our utmost to re-rent the space you reserved, and we will rebate all of the funds less our actual loss of revenue and the rebooking fee. If we cannot rent the space you reserved, no refund will be forthcoming, and in addition there will be a $15 rebooking fee. If we can rent the accommodations and payment was made by cash, check or traveler's check, a refund will be made by check and will be mailed within 14 business days after the rebooking is confirmed less a $15 rebooking fee. If payment was made by credit card, the payer's credit card company will be notified to credit the payer's account. This notification will be made to the credit card company within 14 business days after the rebooking is confirmed less a $15 rebooking fee. The Rebooking fee is based on how many accommodations were reserved and the total number of days or weeks for which the reservation was confirmed. The amount of the rebooking fee will be deducted from any deposits or funds used to secure the reservation. Reservations arenot final intil funds have cleared. Insufficient funds will void any reservation and a $25 fee will be imposed. No refund will be given after check-in for any reason. Check-out time is 10 AM; check-in is from 3-6 PM. For other times alternative arrangements must be made prior to check-in. Sorry, No Pets. Smoking is allowed only outdoors. All living quarters are non-smoking. Our "You Deserve Pleasant Surroundings Policy": |